Ring Battery Doorbell Pro randomly fails to ring? Here is the solution!
July 26, 2025
A cikk magyar változatáért kattints ide.
If your Ring Battery Doorbell Pro occasionally refuses to ring when someone presses the button, shows no notification in the app, and the indoor Chime stays silent, you’re not alone. That’s precisely what happened to me, despite having a top-tier Ubiquiti mesh network and excellent Wi‑Fi coverage throughout my home.
How did it start ❓
It all started when I switched my good old Ring Video Doorbell 2 to a newer model, the Ring Battery Doorbell Pro. Nicer quality, more features, the usual gadget upgrade stuff. But here comes the trouble: It spontaneously stopped working as a doorbell. After calling Ring support and reading multiple Reddit threads, a simple network tweak ultimately resolved everything.
At first, I couldn’t figure it out. The doorbell worked unpredictably, sometimes completely failing to register presses. I tried everything: resets, firmware updates, isolated VLAN setups, and even talking with Ring support multiple times, but no solution stuck.
The breakthrough 🔔
The breakthrough came when I removed uncertainty from its connection. I created a Wi‑Fi network restricted to the more stable band, and as soon as the doorbell joined it, everything changed. No more silent failures. Two months in, and it’s been rock-solid.
It turns out that this doorbell model, unlike earlier ones, supports both bands (2.4 GHz and 5 GHz) but struggles when left to choose between them. In dual‑band setups that automatically steer devices, it ends up bouncing or sticking to the wrong frequency, which prevents reliable operation.
The fix was simple in hindsight: assign the doorbell to a single‑band network, and let it connect consistently without switching. Within minutes, it stabilised, and that frustrating “doorbell not ringing” symptom vanished.
In summary 💭
If you’re facing the same ghost-ring issue, it’s likely due to unstable band switching, which confuses the device. So it’s not your router, wiring, or ISP. It’s shitty hardware and lazy software from Ring. Give the doorbell a dedicated, stable connection (preferably a 2.4GHz one) without band steering, and the Ring Battery Doorbell Pro will perform as intended.
